Consumer Insights Coordinator

• Work with a leading global berry brand with operations across Australia, Europe, Middle East, Asia, North & South America
• Dynamic and collaborative work environment 
• Collaborate with global teams and cross-functional stakeholders on exciting sensory projects

THE OPPORTUNITY

Are you passionate about uncovering what drives consumer behaviour and shaping sensory experiences? We have an exciting opportunity for a Consumer Insights Coordinator to join our Applied Research Team at our Docklands HQ.

In this newly created role, you’ll take the lead on our sensory evaluation programs – coordinating internal and external taste panels and trialling new exclusive genetics to assess their potential success in the commercial market. Reporting to the Applied Research Manager, you’ll be the champion for understanding consumer preferences and turning insights into action. Your work will ensure every berry delights our customers.

Some of your key responsibilities will extend to:

• Leading and coordinating consumer testing activities, including taste panels, in-store tasting, and trial plot evaluations
• Collecting, preparing, and managing fruit samples for sensory, shelf-life, and shipping assessments
• Analysing and reporting on consumer insights data accurately and on time
• Collaborating with the global sensory and post-harvest teams to align priorities
• Supporting marketing and packaging development with consumer feedback 
  

ABOUT YOU

To be considered, applicants will need to be able to demonstrate the following in your application:

• Tertiary qualifications in Horticultural or Food Sciences is preferred but not essential.
• Previous experience in a sensory and consumer insights, experimental design, or similar role is advantageous. 
• Current certification or ability to obtain a ServSafe Food Handler Certificate. 
• Intermediate proficiency of Microsoft Office products and Power Bi
• Strong interpersonal and communication skills, both written and verbal 
• Full unrestricted Australian working rights 
• Ability to travel interstate as required 

ABOUT US

Driscoll’s Australia is an exciting joint venture company owned by Costa Group - Australia’s leading integrated growing and marketer of premium quality fresh produce and Driscoll’s (USA) – the world’s market leader in berries.  Partnering with a broad grower base across a national footprint, Driscoll’s Australia supplies year round delicious, branded berries to consumers using exclusively patented varieties developed by our joint venture partners breeding programs. Since our inception we have successfully achieved significant yearly growth and market share, enabling us to become the market leader in our category.

BENEFITS

Want to join Driscoll’s? Our passion for berries extends to nurturing our people, we invest in your growth and prosperity through various benefits:

• Paid Parental Leave: Up to 12 weeks’ pay for the primary carer and up to 2 weeks for the secondary carer.
• Mentoring and Coaching: Programs designed to support your professional development with our local and global teams
• Employee Reward and Recognition: Service recognition awards and access to perks and discounted products through our recognition program
• Annual Health Program: Seasonal flu shots onsite 
• Study Leave: Support your educational pursuits
• Employee Assistance Program (EAP): Tailored well-being programs, confidential advice and big brand discounts!

Experience the Driscoll’s difference. Apply now to connect with our friendly team and learn more about the exceptional employee experience at Driscoll’s.